1.Select the date and time
You’d like to have your online consultation. You can change the timezone to match your locality in the top right corner of the calendar panel. If no appointments are available you can scroll through week by week. If “No appointments in next month” is showing you can click on “View Calendar” to scroll through month-by-month; days with appointments available are highlighted in lilac.
2. Enter your details including time zone (so your reminders show the correct time)
(so your reminders show the correct time), plus any special notes you’d like to pass onto us and Pension/Concession card number if applicable.
3. To complete the booking
- To complete the booking you’ll be directed to pre-pay 50% deposit and your credit card will be debited the other 50% at the time of your consultation. You will also need to indicate consent for enrolment in our Transition Support Program (TSP) if you decide to undergo a treatment program with your WellFemme doctor; no fee will be charged for that program if you decline treatment however, or you and your doctor agree to opt out of the TSP. A transaction fee of 1.5% plus $1 is added by our online payment vendor. If you prefer a different payment method please contact hello@wellfemme.com.au. For details of our cancellation and refund policy refer to our Booking Terms and Conditions or our Nurse and Allied Health Terms and Conditions.
4. You should receive a confirmation email
Soon after with the details of your appointment; check your spam/ junk folder if it hasn’t arrived. New Patient and Review appointment holders will also receive an email before their appointment with a link to complete an online Intake form. The more information you provide, the easier it is for us to provide safe, targeted treatment recommendations.
5. Three days before your appointment you’ll receive the Telehealth link
To start your consultation. An SMS reminder will also be sent the day before your appointment. The appointment time may be quoted in Canberra’s timezone, so please check what time it will be in your location. Please contact us if you haven’t received the link by the appointment date.
6. At the time of your appointment just click the link
You received by email three days earlier. If anything goes wrong the doctor will phone you on the number you provided.
Having trouble finding an appointment when you want it?
If you can’t find the appointment type you want at a time that suits you please let us know by clicking below and we’ll do our best to accommodate you.
