FAQ's

WellFemme’s Telehealth menopause services are available to women across Australia who are experiencing perimenopause, menopause, or postmenopause symptoms.

Our clinicians support patients at every stage, whether you’re beginning to notice hormonal changes, adjusting to treatment, or seeking ongoing care. You don’t need a referral to book an appointment, and consultations are open to anyone looking for expert, evidence-based menopause support.

WellFemme also partners with GPs, nurses, and other health professionals to ensure continuity of care, making it easy for you to access menopause expertise from the comfort of your home.

No. WellFemme’s menopause specialists are GP’s with a passion for helping women in midlife. They devote a large proportion of their practice to this area, gaining additional experience and skills along the way. WellFemme clients therefore benefit from both their specialised knowledge and their accessibility… no referral required!

Yes. WellFemme was designed to make expert menopause care accessible to women everywhere, including those in rural and regional areas.

All consultations are delivered via secure Telehealth, allowing you to connect with experienced menopause doctors and nurses from the comfort of your home. As long as you have an internet connection and a device with video and audio capability, you can access the same high-quality care as patients in metropolitan areas.

Yes. WellFemme provides menopause Telehealth consultations to women across every state and territory in Australia.

Because all appointments are conducted online, you can access expert menopause care wherever you live, whether you are in a major city, a regional town, or a remote area. Our doctors are registered to provide Telehealth services nationwide, ensuring that every woman has access to compassionate, evidence-based menopause support.

You can book your consultation directly through the WellFemme website. Simply choose your appointment type, select your preferred clinician, and pick a time that suits you. Once confirmed, you’ll receive an email with your booking details and a secure Telehealth link for your consultation.

Our Nursing staff support WellFemme doctors in the delivery of treatment plans, including answering medication queries and explaining results.

Nurse bookings available for a range of menopause related needs, including:

• Peri/menopause education and counselling
• Risk factor review and recommendations
• Guidance about health issues such as osteopenia/osteoporosis and obesity
• Health & Lifestyle Coaching

No medication prescribing or test ordering can be undertaken by the nurse.

Yes. You can reschedule or cancel your appointment through the booking confirmation email or by contacting the WellFemme support team. We appreciate as much notice as possible so that your appointment time can be offered to another patient if needed.

Yes. There are a range of Medicare rebates available for reproductive and sexual health services provided by Telehealth, including those offered by WellFemme.

Please note that WellFemme does not bulk bill, so a gap fee will apply. Before your initial long assessment, you will receive a link to complete your details. If you provide your Medicare card information, we can process your rebate after your appointment, and the funds will be deposited into your Medicare-registered bank account within the following week.

For more details about fees and rebate eligibility, visit our Services and Fees page.

Yes – we only prescribe TGA approved hormone therapy, not compounded preparations, troches or implants.

Yes. WellFemme offers support for women who choose not to take hormones or cannot use hormone-based treatments. Your doctor can recommend evidence-based alternatives, including lifestyle adjustments, non-hormonal medications, and complementary approaches to help manage symptoms and support your overall well-being.

Every care plan is personalised, ensuring you receive the right support for your individual needs and preferences.

Yes. After your consultation, you’ll receive a written summary outlining what was discussed, any treatment recommendations, and next steps. This may include prescriptions, referrals, or lifestyle guidance. You can also share this summary with your regular GP to keep your care coordinated and up to date.

Yes. WellFemme provides ongoing care to support you through every stage of menopause. After your initial consultation, you can book review appointments to check your progress, adjust treatment if needed, and discuss any new symptoms.

Ongoing care ensures your treatment remains effective, safe, and tailored to your changing needs over time.

Your doctor can help identify which stage of menopause you’re in based on your symptoms, medical history, and, if needed, hormone testing. The stages typically include perimenopause (when periods become irregular), menopause (when periods have stopped for 12 months), and postmenopause (the years after menopause). Understanding your stage helps guide the best treatment and care options for you.

Menopause can affect every woman differently, but common symptoms include hot flushes, night sweats, mood changes, brain fog, fatigue, weight changes, and disrupted sleep. You may also notice changes in skin, joints, libido, or digestion. If you’re unsure whether your symptoms are related to menopause, booking a consultation can help clarify what’s happening and how to manage it effectively.

Yes. You can complete WellFemme’s free online assessment to share your symptoms and health goals before booking. This helps our team understand your needs and ensures your consultation is focused and personalised from the start.

Your Premium New Patient Consultation ($330, or $185 concession) is a 40-minute Telehealth appointment with a WellFemme doctor. It includes a full menopause assessment, discussion of treatment options, lifestyle and health advice, and a written summary with prescriptions or referrals if needed. You’ll also receive a copy of the WellFemme Menopause Lifestyle Guide. Medicare rebates apply ($125.10).

WellFemme members enjoy affordable, convenient, and responsive menopause care. Spread the cost of your Annual doctor’s Review and clinical support across the year with small monthly payments. No need to book an appointment for every question or issue: you’ll receive on-demand support from our dedicated Clinical Nurse Jules, who can answer questions, triage concerns and arrange extra care when needed. Members also enjoy special perks including discounted doctors’ appointments, the option of home-delivered medications, and regular symptom-analysis reports.

A Review Consultation allows you to check in with your WellFemme doctor to review your symptoms, treatment progress, and overall health. Your doctor may adjust medications, discuss side effects, and provide updated lifestyle or treatment recommendations. Regular reviews help keep your care plan effective, safe, and tailored to your current stage of menopause. Medicare rebates apply.

WellFemme provides evidence-based information across our website, blogs, and educational resources. Our doctors specialise in menopause care and base all guidance on the latest medical research and clinical best practice. You can also find trusted information through the Australasian Menopause Society and the Australian Government’s HealthDirect website.

Yes. WellFemme partners with GPs, nurses, and other health professionals to improve access to quality menopause care. We provide clinical training, educational materials, and collaborative care options to help practitioners support their patients with confidence.

Yes. WellFemme offers free webinars throughout the year, covering topics such as symptom management, hormone therapy, and lifestyle support. These sessions are led by our menopause specialists and are open to both patients and health professionals. Upcoming webinars are listed on our website.